Verifying your email
Last updated
A verified email lets you reset your password and receive important messages about your account and, later, your bookings.
How to verify
- Go to Account settings → Personal information.
- Next to Email address, choose Verify.
- We send a 4-digit code to your email. Enter it within 10 minutes.
When you sign up with email, you verify it as part of sign-up. Accounts created with Google are verified automatically.
Didn't get the code?
- Check your spam or promotions folder for an email from Gojo Spot.
- Wait a minute, then ask for a new code. For your security, there's a short wait between codes and a limit on how many you can ask for.
- Make sure the address is spelled correctly.
Changing your email
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- Resetting your passwordForgot your password? Reset it in three steps with a code sent to your email or phone.
- Verifying your identityVerify your identity with a photo of your ID in about 2 minutes. Needed to host, and it builds trust.
- Identity VerificationWhy we verify identities, what we ask for, how your ID is protected and how long we keep it.
- Changing your email or phoneUpdate your email address or phone number. We confirm it's you first, then verify the new one.
Still need help?
Email us at hello@gojospot.com. We usually reply within 1–2 working days.