Resetting your password
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Reset your password
- Go to Forgot password (or choose Forgot password? on the log-in page).
- Enter your email address, or your verified phone number.
- Enter the 4-digit code we send you. It works for 10 minutes.
- Choose a new password.
You're then signed in, and we send you a notice that your password changed.
Signed up with Google?
You don't need a password: choose Continue with Google to log in. You can also create a password in Login & security.
Change your password while signed in
Go to Login & security and choose Update next to Password.
Keep your account safe
- Use a password you don't use anywhere else.
- If you think someone else got in, reset your password and choose Log out others in Login & security.
- Gojo Spot will never ask for your password or a code by phone, email or message.
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- Changing your legal nameOnce your identity is verified, your legal name is locked. Here's how to ask us to change it.
Still need help?
Email us at hello@gojospot.com. We usually reply within 1–2 working days.